There is nothing more heart-dropping than opening Monopoly GO only to find yourself back at the "Welcome" screen, facing a Level 1 guest account. For many players, the primary way to save progress and play with friends is by linking the game to a Facebook account. However, due to app updates, password changes, or platform glitches, that link can sometimes fail. If your high-level empire suddenly disappears, do not panic. Your progress is likely still on the servers, and there is a clear path to getting it back.

Step 1: Troubleshooting the Basics

Before contacting support, try the simple fixes. Often, the "lost" account is simply a result of the game failing to auto-login. Navigate to the game settings and try to manually reconnect to Facebook. If it says it is already connected but to the wrong account, log out of Facebook in your mobile browser and the Facebook app, then try again. Ensure that the Facebook account you are using is the exact same one originally used to create your Monopoly GO profile.

Step 2: Contacting Customer Support

If a manual reconnect doesn't work, you will need to use the in-game support system. Go to Settings, tap on Support, and select the Account Recovery category. To make this process smooth, you should have the following information ready:

Your User ID: This is the long string of numbers found at the bottom of the loading screen or in your settings menu. It is a good habit to screenshot this while your account is active.

Game Details: Your approximate level (Net Worth), your in-game name, and the last time you were able to log in.

Receipts: If you have ever made a purchase, providing a copy of your Apple or Google Play receipt is the fastest way for developers to prove ownership of the account.

Step 3: Preventing Future Loss

Once your account is restored, protect it. Many players find that linking both Facebook and an Apple/Google account provides a secondary "safety net." Additionally, avoid using third-party scripts or unauthorized mods, as these can cause data corruption that makes account recovery nearly impossible for the support team to verify.

Getting Your Empire Back on Track

Losing access to your account often means missing out on time-limited events and daily rewards. While you are waiting for support to process your recovery, or if you have started a new account and want to catch up to your previous progress quickly, you may need a boost. Rebuilding an empire from scratch or recovering lost time requires a massive amount of resources.

The mmowow store is the premier destination for players who need to replenish their collections or quickly finish sets to earn back their dice. Instead of waiting weeks for luck to turn your way, you can find cheap monopoly go stickers on their platform to instantly trigger the rewards you need. Whether you are a returning veteran or a player starting fresh after a technical glitch, having a reliable source for your digital assets ensures that a Facebook error never keeps you away from the top of the leaderboard for long.